Refund and Returns Policy

Increasing the request for a return

• Register with your account.
• Visit My orders.
• Next to the item you want to return, click “Return.”
• Indicate the account to which you want the refund money credited.
• By completing the form and clicking the submit button, you can request a return.
• You’ll get a confirmation that the return was started.
• Wherever possible, we will perform a reverse pick-up. If a reverse pickup facility is not available in your area, you might be asked to send the products through a reputable courier in extreme cases.
• The shipping costs will be reimbursed up to Rs. 200 in the form of fashionvalhalla Credits.

Refunds

• Depending on your preference, we will either issue fashionvalhalla Credits or a refund once the product arrives at our warehouse.
• When using a credit card, debit card, or net banking to make a purchase, it could take up to 2–5 business days for the refund to appear in your account (depending upon your bank).
• fashionvalhalla Credits, which can be used to make additional purchases from fashionvalhalla.pageoweb.com, will be issued in 2 to 3 business days. When starting the return request on our website, please select the desired option.
• The refund sum will only be credited to your fashionvalhalla Credits account for orders made with those credits.
• All applied Fashionvalhalla Credits and cashback vouchers will be reactivated.
• Please be aware that by the time you return the order, time-limited offers that are valid for a limited time only or product-specific discounts might not be available.
• Free gifts are non-refundable and non-exchangeable.
• Emailing our customer support is the best way to get clarification.

Refund Policy Terms and Conditions

• Fashionvalhalla in disclaims all liability for any incorrect fund transfers or vouchers issued in response to returns that result from incorrect customer input. The accuracy of the information provided is entirely the customer’s responsibility.
• Innerware cannot be returned.
• Refund/fashionvalhalla Credits won’t be given out until the item has arrived at our warehouse.
• After receiving the product, Planet Fashion Credits will be issued within 2 to 3 business days. After receiving the product, a prepaid refund will be started within two working days. The amount might appear in your bank account in 2–5 business days.
• Either the entire order or a portion of the same order may be returned.
• If possible, wrap the goods carefully and paste or write the following address: 8549 Wilshire Blvd PMB 5003 Beverly Hills, CA 90211 is the address of Fashionvalhalla. Please note on the package the Return Id.
• Before delivering the packet to the courier partners, kindly double-check the seal.
• For items from different orders, kindly use separate packets.
• The return policy at fashionValhalla is 30 days, no questions asked. The item may be returned within 30 days of delivery.